Domestic Shipping Options      

United States Postal Service (USPS)-  The post office delivers mail Monday - Saturday depending on federal holidays.  This does not mean all mail moves on these days, and Saturday is not considered a business day by USPS.  Shipping times are determined as normal business days Monday-Friday.  Sometimes the USPS servers do get ahead of themselves and deem the packages as delivered a day or two the package is actually at the delivery address.  You can opt in to having your packages shipped to your local post office for pick up.  If you so choose, you can put your street address as GENERAL DELIVERY with your first 5 digits of your zip code followed by 9999, for example 12345-9999.  If you have any questions regarding delivery, a call to your local post office should be your first line of contact as all USPS packages will be delivered like normal mail to your mailbox.  

USPS Shipping Options:

First Class:  This is the cheapest domestic shipping option we offer.  Depending on where the package is being shipped, it can take anywhere from 2 - 7 business days for delivery.  

Priority Mail:  This option is an insured shipping option and depending on the shipping address will take 2 - 4 business days to be delivered.

Express Mail:  This is the fastest USPS option and the packages are usually delivered within 1 - 2 days depending on shipping location.  This is not a guaranteed next day delivery option, as UPS has this option.

 

United Parcel Service (UPS)-  UPS normally operates Monday - Friday depending on the few holidays they observe.  There are a few locations that they will deliver on Saturdays, but this is not guaranteed and is an extra charge that we use at our discretion.  UPS is not open on the weekends, and we usually only ship out these options Monday-Friday.

UPS Shipping Options:

UPS Preferred:  This is normally a UPS 2-Day Air shipping option where the package will be delivered 2 business days once the package leaves our warehouse.  For you to receive the package the same week as ordering, you will need to place your order before Wednesday at 4 p.m. CST.  There are a couple locations throughout the US that this option is not open and a 3-Day Select is the only option.  

UPS Next Day Air:  This option is a guaranteed next business day delivery.  These orders must be placed before 4 pm CST to receive the package the next business day.  If you need your order that week, you will need to place the order Thursday before 4 p.m. CST.  If this option is selected on Friday it will likely not be delivered until Monday.  Choosing a USPS Express option might be a better option on Fridays as USPS delivers on Saturdays.

 

 

International Shipping Options

*Due to Covid-19, international mail has been heavily affected in most countries, and suspensions in certain countries has occurred.  For more information, please email info@medwakh.com for more information with your specific country and its delivery options.  

United States Postal Service (USPS):  These package's shipping times seem to vary quite heavily has they have to pass the US Customs along with the destination country's customs.  Shipping times seem to vary from 5 - 20 business days depending on the destination country. The packages are transferred to the destination country's post office, and they will be the one's responsible for delivery.  Once the package leaves the United States, it is the importer's responsibility to pay duties and fees that occur with importing tobacco products.  

UPS:  These shipping times seem to be quite a bit faster than USPS, as UPS has their own customs officials instead of state sponsored customs.  Shipping time is usually around 2 -6 business days, but import fees will likely be accrued and is the importers responsibility to pay in a timely manner to receive the package as fast as possible. 

DHL:  We off DHL to a few countries, but DHL cannot clear tobacco products in many countries as they do not have certified customs officials in each country to deal with this commodity.  If you would like a DHL option to your specific country, email us at info@medwakh.com and we can certainly reach out to see what options there might be.  These shipping times are close to UPS at around 3-6 business days. 

All international customers are responsible for their own taxes and fees.  If you have any questions or concerns, please reach out to us at info@medwakh.com as we are more than happy to help.